Frequently Asked Questions

• KS, MO: March
• MN, WI, IA NE: April

• KS, MO, IA, NE: May
• MN, WI: Late May / Early June

• KS, MO, MN, WI, IA, NE: September

• MN, WI, IA, NE: November
• KS, MO: Early December

Simple and Grand includes detailed care instructions with each arrangement. Watch for an informational card in your planter that covers watering, fertilizing, pruning, and other helpful tips to ensure success.

Our arrangements are designed for outdoor display. Some plants can be transplanted for indoor use at the end of the season. We are happy to discuss your specific situation, so please contact us.

With each delivery, Simple and Grand provides specific care instructions and seasonal tips. Each arrangement has a typical seasonal lifespan, and it is normal for one arrangement to begin declining before the next arrives.

Simple and Grand provides a permanent container as a rental. The container remains at your home for as long as you are a subscriber. Each season, our team swaps out the inserts so you can enjoy fresh arrangements while keeping the same container look and feel.

Simple and Grand owns the permanent containers and will retrieve them if you cancel your service or skip a season. In both cases, the insert (flowers) will be left with the customer unless otherwise specified.

Each season, our team will retrieve containers from homes that are skipping or canceling according to the following approximate schedule:

• Spring: March / April
• Summer: May / June
• Fall: September
• Winter: November / December

If a planter is not out or readily available for pickup, Simple and Grand will charge the customer for the container. The customer then has 14 days to return the container for a full refund.

Replacement Charges

• Signature: $79.99
• Signature Plus Round: $124.99
• Signature Plus Square: $179.99
• Signature Plus Platinum: $224.99
• Signature Plus Platinum Bowl: $???

Yes. You can change sizes, quantities, sun exposure, and more at any time by signing into your account. Member-exclusive add-on items are also available.

If you need to make changes to the current season after billing but before delivery, please contact customer service at 952-207-8339.

If you already have a container, our insert planter subscription is a great fit. Use the inside dimensions of your container to select the best insert size. We will place the new insert into your container and remove the old one at no extra charge.

We specialize in seasonal container design. If you would like us to refresh flower beds using Simple and Grand designs on a seasonal basis, we can follow a similar subscription model.

Our custom process includes:

• Calling customer service with your flower bed dimensions at 952-207-8339
• Receiving a quarterly cost based on your needs
• Our qualified installers refreshing your designated areas at the start of each season

No. Subscriptions are ongoing until you cancel. Our goal is to simplify your life and deliver a grand experience season after season without requiring any action from you.

To cancel, email info@simpleandgrand.com or call 952-207-8339. You may cancel at any time, but refunds are not issued once you have been charged for an upcoming season.

If you cancel after the billing date, the current season will be delivered as your final delivery.

Billing Dates

• Spring: February 1
• Summer: May 1
• Fall: August 1
• Winter: November 1

We accept major credit cards including Visa, MasterCard, Discover, and American Express.

You are billed at signup for your first planter delivery. After that, your account follows the regular seasonal billing schedule:

Billing Dates

• Spring: February 1
• Summer: May 1
• Fall: August 1
• Winter: November 1

Simple and Grand provides seasonal planter delivery throughout select areas of Minnesota, Wisconsin, Iowa, Nebraska, Kansas, and Missouri.

At this time, planters and seasonal décor are only available to select zip codes in MN, WI, IA, NE, KS, and MO.

Yes, as long as the delivery address is within our service area. Enter the delivery address at checkout. Billing and delivery addresses are entered separately, but valid billing information is required for all orders.

Seasonal planter subscriptions are available only to select zip codes in MN, WI, IA, NE, KS, and MO. Enter your zip code on the seasonal planter page to confirm availability.

When conditions are right, we will deliver your new seasonal planter, place it in your requested location, and remove the previous arrangement. We handle composting and recycling for you.

You may keep your planter at no additional charge. When you are finished with it, we will pick it up during your next delivery.

To keep your planter when the next season arrives, display your care card with the word “KEEP” facing forward in the front of your planter. This signals our delivery team to leave the existing planter in place.

Delivery timing varies by location and season. Seasonal delivery windows are listed at the top of this page. Because weather conditions change, dates are approximate.

Please subscribe to email notifications. We will notify you with a more specific delivery window as the season approaches.