Privacy policy
Last updated: March 12, 2026
Simple and Grand operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Simple and Grand is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include information collected anonymously or that has been de identified.
We may collect or process the following categories of personal information:
- Contact details including name, billing address, shipping address, phone number, and email address.
- Financial information including payment card details and transaction records.
- Account information including username, password, and preferences.
- Transaction information including items viewed, purchased, returned, or exchanged.
- Communications with us such as customer support messages.
- Device information including browser type, IP address, and network connection.
- Usage information about how you interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, or contact us.
- Automatically through the Services using cookies and similar technologies.
- From service providers who process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
We may use personal information for the following purposes.
Provide, Tailor, and Improve the Services
We use your information to process orders, manage accounts, arrange shipping, facilitate returns and exchanges, send account notifications, and create a personalized shopping experience.
Marketing and Advertising
We may send marketing and promotional communications by email, text message with your consent, or postal mail. We may also display advertisements based on your activity on the Services.
Security and Fraud Prevention
We use information to authenticate accounts, maintain secure transactions, detect fraudulent activity, and protect our Services.
Communicating with You
We use personal information to respond to inquiries, provide order updates, send delivery notifications, and maintain our customer relationship with you.
Legal Reasons
We may process information to comply with legal obligations, resolve disputes, and enforce our policies.
SMS Communications
If you opt in to receive text messages from Simple and Grand, we may send SMS messages related to orders, deliveries, customer support inquiries, account notifications, or promotional updates.
By providing your mobile phone number and opting in, you consent to receive text messages from Simple and Grand at the number provided.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message. You may reply HELP for assistance or contact us at info@simpleandgrand.com.
Mobile opt in data will not be shared with third parties. Your consent to receive SMS messages will not be sold, rented, or shared for marketing purposes.
How We Disclose Personal Information
We may disclose personal information in certain circumstances, including:
- With Shopify and service providers who help operate the store.
- With marketing partners who provide advertising services.
- When you direct us to share information such as during shipping or social integrations.
- With affiliates within our corporate group.
- During business transactions such as mergers or acquisitions.
- To comply with legal obligations.
Relationship with Shopify
Our store is hosted by Shopify, which processes personal information in order to operate and improve the Services. Information submitted to the Services may be transmitted to Shopify and other service providers.
To learn more, please review the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority.
Security and Retention of Your Information
We use reasonable safeguards to protect personal information. However, no transmission over the internet is completely secure.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access to your personal information
- Deletion of your personal information
- Correction of inaccurate information
- Receiving a portable copy of your data
- Opting out of targeted advertising
You may exercise these rights by contacting us.
Complaints
If you have concerns about how we process personal information, please contact us. You may also have the right to file a complaint with a data protection authority.
International Transfers
Your information may be transferred to and processed in countries outside your own. When required, we rely on appropriate legal transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact
If you have questions about this Privacy Policy, please contact us:
info@simpleandgrand.com
3103 227th St E
Faribault, MN 55021
United States